Your questions answered.
We support children and families across the Northern Rivers experiencing hardship, crisis, or transition. Referrals come through community organisations, social workers, schools or support services to ensure help reaches those who need it most.
We provide essential items through our Baby Packs, School Packs, and Care Packs. Requests for support can be made here. Each pack is thoughtfully put together to meet practical needs and support children and families during challenging times.
If you or someone you know needs support, you can reach out to us directly. Our team will guide you through the next steps in a simple and respectful way and do our very best to support you in the best way we can.
There are several ways to support our work – you can donate here, volunteer your time, or contribute new essential items. Visit our Get Involved page to learn more about current opportunities.
What separates us to other charities is ensuring our packs are brand new items for kids. If you have brand new, unused items, we may be able to accept them. Get in touch to discuss. If we can’t accept, we may know of organisations or families looking or in need.
Regularly, we will do pram drives for clean prams in good condition.
We cannot accept car seats.
We work closely with trusted community partners and referral services to distribute items directly to families who need them most. Every donation is carefully managed to ensure it creates meaningful, practical impact.